Transcript of Bioworld Customer Testimonial Video

[00:30] If you're like us and you're faced with everybody's doing their everyday job, and you're going to run this new system, and you need people to understand from the get-go, how to navigate a system, how to get at the information they need and set them up to be successful when you actually go into a full-on training and or full-on testing of the system, this was extremely helpful.

[00:50] You'll be able to spread the knowledge very easily in comparison to doing traditional classrooms because we have different schedules, different types of people, we have different learning types like you're a visual or your listener. These training materials that IBI has, it embodies every kind of different learner that you have.

[01:10] I love the flexibility of online training. What IBI provided for us I thought was very convenient, especially for our fast-paced environment here about wolves. And having these modules that were very short (two minutes to three minutes) was very convenient to be able to squeeze in between my work schedule.

[01:33] I really like being able to search for stuff when I need to find what I'm looking for when I am stuck. Everything was laid out well. Learning paths were cool.

[01:42] After actually being more in detail in D365 with my specific role, IBI really has assisted and helped going back and let me refresh now that I am in the system. So that has really helped in the convenience. That is very helpful for me. 

[02:05] From a manager standpoint, we were able to actually go in and pace by pace -  who's doing what? Who has seen it?  Go challenge them. Hey, you have been in the training. You need to go to the training. What can we do to make this better? How can we free up your time?

[02:18] A lot of our team actually were very complimentary and we were in meetings and we'd be doing testing and actually navigating the system and there will be people who were super good at it because they've been in the training. We were able to give ideas and tips and tricks to their fellow team members, which was great.

[02:38] The system is very intuitive and is very user-friendly. I work in IT, so this is one of the systems that literally does not require you to take an online class to manage users,  deactivate users, add users.

[02:53] I would say the number one win for us was the lack of fear of the system because they had been in there and they had watched and they understood from the ground up, how the system worked, how it operated, how they navigated, the things that would make you very uncomfortable - if the first time you walked in was to a classroom training and you never even signed on to the system - so that was great.

[03:15] I'd say part two is, we're getting close to implementation, and when we do that, being able to have something to refer back to, knowing the tips and tricks that you've established out there, and given to them will be extremely helpful to make sure that we are at the success we want to see.