MSDW Podcast: Meeting the training needs of Microsoft D365 FO users

Our guest on this episode, Elif Item, founder of Microsoft Dynamics 365 for Finance and Operations training firm Item by Item,  has worked with AX and D365FO for more than a decade and recently took her years of consulting and project-based work and translated them into a new video-based training platform designed to offer smaller, digestible units of educational content for companies deploying D365FO.

We talk about Elif's history in the Dynamics channel, her new company, and D365FO customers' training needs.

Show Notes:

  • 1:30 - Elif's journey from AX 2.5 to D36FO

  • 6:00 - The modern learning needs of D365FO users – 3 pillars

  • 9:15 – Continuously engaging learnings in the context of a D365FO project

  • 11:50 – The importance of skill-based, digestible chunks of educational content

  • 14:10 – How much do training needs differ by customer?

  • 21:00 – The story behind the D365FO Diary series.

  • 27:45 – What kinds of organizations are going live with D365FO?

  • 41:30 – What's the future of training?